White House: Still 'too difficult' to schedule coronavirus vaccine appointments
Added 03-01-21 01:57:03pm EST - “A top White House official Monday said the Biden administration is working with states to improve their coronavirus vaccine sign-ups, as many Americans have expressed frustration at the difficulties in finding appoi” - Thehill.com
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A top White House official Monday said the Biden administration is working with states to improve their coronavirus vaccine sign-ups, as many Americans have expressed frustration at the difficulties in finding appointments.
"I think scheduling an appointment is too difficult — remains too difficult — in too many places," White House COVID-19 response coordinator Jeff ZientsJeff ZientsFDA panel endorses Johnson & Johnson COVID-19 vaccine The Hill's Morning Report - Presented by The AIDS Institute - Ahead: One-shot vax, easing restrictions, fiscal help Overnight Health Care: Johnson & Johnson vaccine safe, effective in FDA analysis | 3-4 million doses coming next week | White House to send out 25 million masks MORE told reporters.
As states have opened vaccine eligibility to more people, signups have been plagued by technical glitches. Websites have repeatedly crashed, phone lines have been inundated with callers, and people have been unable to find open appointments.
State vaccine signups are also increasingly coming under criticism for being inaccessible for the most vulnerable, including those with disabilities, people without easy access to the internet or those who can't easily navigate complicated websites, and immigrants who speak limited English.
"Overall, too many Americans are suffering frustration, taking up way too much time to schedule an appointment," Zients said, adding that while the Biden administration has been increasing the number of vaccinators and vaccination sites, they want to help states to make sure the technology systems can handle the increased capacity and new demand.
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