CLICK TO SHARE
Instagram said Tuesday that it inadvertently and incorrectly blocked a pro-life group from accessing a feature on the platform that users often use to make content go viral.
“We investigated this issue and found that this account was incorrectly filtered from Explore and hashtags,” a source inside Instagram told The Daily Caller News Foundation. “We have removed this restriction and taken steps to ensure this account is not impacted in the future.” The source is referring to a May 17 DCNF report suggesting the company was inappropriately throttling content from pro-life group Let Them Live.
Let Them Live’s Instagram’s posts stopped appearing on numerous hashtags starting on April 18, the group claimed in a May 15 press statement posted to its Instagram page. The group, which has 15,000 Instagram followers, brought its case directly to the company on April 25 as the group’s engagement rate sagged.
Emily Berning, the group’s founder and president, told TheDCNF that Instagram has yet to respond to her group’s questions. “That definitely upsets us because we feel that in order for our voice to be heard, they need to at least be responsive to our concerns,” Berning said, noting that she noticed that the blocks appeared to be removed.
The group’s content was nixed from hashtags and Instagram’s Explore, a feature on the platform displaying the most-liked content at the time of a person’s visit. Content on the feature is different for each Instagram user and comprises posts liked by people, posts from accounts similar to those a person follows, and posts with high engagement.
Post a comment.
CLICK TO SHARE