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How to claim an Etsy order purchased as a guest so you can open a case or leave a review

Added 02-24-21 06:14:02pm EST - “To claim an Etsy order purchased as a guest, you'll need to use a browser to locate your email receipt and link an Etsy account to your order number.” - Businessinsider.com

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Posted By TheNewsCommenter: From Businessinsider.com: “How to claim an Etsy order purchased as a guest so you can open a case or leave a review”. Below is an excerpt from the article.

However, if you have an issue with your order and need to open a case on Etsy to get a refund, replacement, or have an item re-shipped, you'll need to create an account and claim your order to do so. 

Claiming an order links it to your Etsy account. Creating an account and claiming your order will also allow you to review the item you purchased. 

Luckily, doing this is easy. You can't use the app, however — you'll need to go to the website on your desktop computer or mobile phone browser.

Go to your email inbox and find your receipt sent from [email protected] You should have received this the day you placed your order.

Quick tip: For new Etsy accounts, you need to use the same email address that you used for your guest checkout to link the purchase.

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