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British Airways chaos could linger for a WEEK after IT glitch


Added 08-07-19 01:36:02pm EST - “BA was branded 'pathetic' today after it was forced to tell customers at Heathrow, Gatwick,? London City, Manchester and other hubs to 'go home' and reschedule their cancelled flights.” - Dailymail.co.uk

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Posted By TheNewsCommenter: From Dailymail.co.uk: “British Airways chaos could linger for a WEEK after IT glitch”. Below is an excerpt from the article.

British Airways' IT meltdown has been fixed after 12 hours of chaos that could cost them £8million in compensation for 20,000 stranded passengers who may not get new flights until next week.

The airline was branded 'pathetic' today after customers at Heathrow, Gatwick, London City, Manchester, Edinburgh and Newcastle airports were told to 'go home' and reschedule after its check-in system collapsed again.

The IT crash at 4.30am - the third in recent weeks - led to 127 cancellations and another 300 delays with BA unable to rule out 'knock-on operational disruption' could run into tomorrow.

BA denied it was a global IT outage but passengers across Europe and as far afield as Japan, India and the US were also grounded.

The airline faces a compensation bill in excess of £8million if all those affected claim what they are entitled to under EU rules as all 20,000 victims were promised a new flight by next Tuesday.

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