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Apple TV+ subscribers irked by 'Greyhound' audio sync issue

Added 07-12-20 10:11:02am EST - “A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie.” - Appleinsider.com

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Posted By TheNewsCommenter: From Appleinsider.com: “Apple TV+ subscribers irked by 'Greyhound' audio sync issue | Appleinsider”. Below is an excerpt from the article.

A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie.

The Tom Hanks WWII movie "Greyhound" became available to view on Apple's streaming video service on July 10. As a high-profile release for Apple TV+, it has attracted an audience keen to consume fresh content, but not everyone watching the movie is getting an optimal experience.

Posts on Twitter from its release by subscribers indicate that there is an audio synchronization issue with the movie, residing about an hour into the film. Multiple people on Twitter point out the audio doesn't match the video at the 58 minute mark, with the problem lasting for approximately two minutes before rectifying.

Dear @AppleTV at 58:27 into the new Apple TV+ show "Greyhound" starring @tomhanks there is a Jump Cut and the audio becomes out of sync for some time. My guess is that it's a delay issue either on the upload side or on the Masrer, FYI.

It is unclear exactly how many people are affected by the problem, but the relatively small number of complaints on social media suggests it is limited in terms of whom it affects. None of the tweets indicate specific circumstances that could prompt the existence of the issue, such as the use of certain hardware or regionality.

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