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Apple Still Hasn't Fixed Siri Issue That Nixed Call, Email, and Voicemail Features Used by Low Vision and Blind Users

Added 12-06-21 08:12:02pm EST - “With the launch of iOS 15, Apple changed Siri functionality and removed features that were heavily relied on by low vision and blind iPhone users....” - Macrumors.com

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Posted By TheNewsCommenter: From Macrumors.com: “Apple Still Hasn't Fixed Siri Issue That Nixed Call, Email, and Voicemail Features Used by Low Vision and Blind Users”. Below is an excerpt from the article.

With the launch of iOS 15, Apple changed Siri functionality and removed features that were heavily relied on by low vision and blind iPhone users. ‌Siri‌ commands that provide details on phone calls, voice mails, and sending emails are no longer working, and Apple has yet to fix the issue.

We first shared details on this problem in September, shortly after the launch of ‌iOS 15‌. Prior to the launch of the update, low vision users were able to ask ‌Siri‌ to play voicemails, check call history, check recent calls, and more, all commands that no longer work. Some of the removed features:

We have received ongoing complaints from ‌‌iPhone‌‌ users who are missing this key ‌‌Siri‌‌ functionality, or their relatives who are attempting to help them navigate the changes. The ‌‌Siri‌‌ feature removals have also been documented on the AppleVis forums for blind and low vision users of Apple products, and complaints have continued to pile up on the Apple Support Communities. One user explains the issue:

Siri is 'unable' to read missed calls or call last missed call all of a sudden. i use this feature everyday due to visual impairment and since this morning siri has replied with "i cant help with that" when asking for missed calls, call last missed call etc. i rely on this feature heavily and suddenly siri is unable to do this. please can someone help. no settings have been changed and others iphones are having the same issue too.

Asking ‌Siri‌ to provide details on recent phone calls or voicemails now results in the following response: "I can't help with that, but you can ask me to open the Phone app." Asking about email results in a similar response about ‌‌Siri‌‌ being unable to help.

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