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Apparent Verizon Visible hack, iPhone 13 orders placed using customer payment details

Added 10-13-21 07:31:02am EST - “Multiple reports of an apparent Verizon Visible hack, with attackers changing shipping addresses, then ordering phones that are charged ...” - 9to5mac.com

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Posted By TheNewsCommenter: From 9to5mac.com: “Apparent Verizon Visible hack, iPhone 13 orders placed using customer payment details”. Below is an excerpt from the article.

Multiple reports of an apparent Verizon Visible hack, with attackers changing shipping addresses, then ordering phones that are charged to payment details held for customers. Visible is a Verizon sub-brand that operates entirely online, meaning that customers cannot seek assistance in-store.

“My account got hacked and they shipped out an iPhone 13 worth $1k that was taken from my PayPal,” wrote one customer …

Visible is a “digital” carrier owned by Verizon, with a greater emphasis on fair pricing and shared plans. The company has gained popularity for its relatively low pricing for unlimited data plans, and earlier this year, Visible introduced 5G service and eSIM support. However, Visible subscribers are now experiencing something a lot less fun than saving money — many accounts are being hijacked, often to purchase phones for whoever obtained access.

Social media sites, especially the Visible subreddit, are currently flooded with reports of Visible accounts being hijacked. In most cases, the email address associated with the account is reset by an unknown attacker, then the payment method on the account is used to order a phone […]

[One said] “I literally signed up for Visible yesterday, and bought an $812 iPhone through their website. I woke up to an email this morning telling me that the email address associated with my account has been changed. […] 7 hours later I got an email saying the shipping address on my account has been changed, and no, I still wasn’t able to log in.”

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